Operations Manager

Job Description:

Job Overview
We are seeking a highly skilled and motivated Operations Manager to oversee and enhance our operational processes. The ideal candidate will be responsible for ensuring efficiency, productivity, and quality across all aspects of the organisation. This role requires strong leadership abilities, strategic thinking, and a commitment to continuous improvement.

Duties

• To manage the day to day operations of the business ensuring the organisation's standards are always delivered
• To fully manage a team of 5 operatives assisting them with their day to day duties
• To arrange the team's weekly working schedules
• To carry out site surveys for new and existing clients
• To attend client business meetings and upselling the company's services
• To work directly with the Managing Director to achieve the company's set targets
• Working with our helpdesk manager to deal with client requests and new business enquiries efficiently
• To provide written sales quotations
• Develop and implement operational strategies that align with the company's goals.
• Lead and mentor staff, fostering a culture of teamwork and accountability.
• Analyse operational data to identify areas for improvement and implement effective solutions.
• Ensure compliance with health and safety regulations as well as company policies.
• To provide monthly reports for the Managing Director and Office Manager to review

Qualifications

• Proven experience in an operations management role or similar position.
• Strong leadership skills with the ability to motivate and develop teams.
• Excellent problem-solving abilities and analytical skills.
• Proficiency in project management methodologies and tools.
• Strong communication skills, both verbal and written.
• Ability to train and motivate staff.
• Ability to work under pressure while maintaining attention to detail.
• Must have strong IT skills working on excel, word and email
• 2 years cleaning industry experience.

We welcome applications from individuals who are passionate about driving operational excellence within a dynamic environment and also welcome self employed professionals.

Additional pay:

• Bonus scheme

Schedule:

• Flexitime
• Monday to Friday
• Overtime
• Weekend availability

City: London

Job Type: Full-time

Salary: £30,000 - £35,000